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Wednesday, November 11, 2009

Happy Birthday ITIL!

The Information Technology Infrastructure Library (ITIL) turns 20 this year.

IT service management industry celebrates 20 years of ITIL best practices

"IT management practitioners realize process improvements doesn’t always sound exciting, but the results achieved by scores of companies embracing the best practice framework ITIL understand that cost savings, streamlined operations and optimized IT service delivery is something significant to talk about."

More to follow...

Braun Tacon

8:14 am pst 

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BraunsBlog...Random musings on specific topics.  The central themes will be ITIL V.3, Information Security, and other sundry ITSM topics.  That said, there are many more things in this world on which to opine, so don't be surprised if I do now and then.

About me...Braun Tacon, Portland Oregon.  Husband, father, aviator and former Air Traffic Controller with over 20 years experience in the Information Technology and IT Service Management field, the last thirteen years of which having been spent at a Fortune 500 in the Pacific Northwest. 

Professional background and certifications include Aviation Management, Education, Systems Management, Information Security and Process, Standards and Quality Management.  Always delivered with a strong focus on ITIL and similar Process Improvement Frameworks such as LEAN, SixSigma and TQM (Thank you Mr. Deming!).

Hobbies include reading, writing, and even the occasional Karaoke contest!

All opinions expressed here are mine and mine alone.

Contact me...

Questions?  Comments?  Suggestions?  You may contact me at btacon@BraunsBlog.com.

BraunsBlog - 99 and 44 one hundredth percent pure ITIL...66 one hundredth percent pure Braun