musings on specific topics. The central themes will be ITIL V.3, Information Security, and other sundry ITSM topics.
That said, there are many more things in this world on which to opine, so don't be surprised if I do now and then.
About me...Braun Tacon, Portland Oregon. Husband, father, aviator and former Air Traffic Controller with over 20 years experience in the Information Technology and IT Service Management field, the last thirteen years of which having been spent at a Fortune 500 in the Pacific Northwest.
Professional background and certifications include Aviation Management, Education, Systems Management, Information Security and Process, Standards and Quality Management. Always delivered with a strong focus on ITIL and similar Process Improvement Frameworks such as LEAN, SixSigma and TQM (Thank you Mr. Deming!).
Hobbies include reading, writing, and even the occasional Karaoke contest!
All opinions expressed here are mine and mine alone.
Questions? Comments? Suggestions? You may contact me at btacon@BraunsBlog.com.
Standards, whitepapers and other documents available for download
BraunsBlog - 99 and 44 one hundredth percent pure ITIL...66 one hundredth percent pure Braun